Medical Billing Systems Inc.

F.A.Q.'s

In Response To Frequently Asked Questions :

1. What is the cost of your service ?

M.B.S. Inc. charges a flat-fee for our services. The "flat-fee" amount is based on a .10 factor  ~ the $ amount is based on the prior years actual revenue + / - any relevant factors. For example : Your fiscal 11 - 12 LEA revenue is $100,000.00 we would base your fiscal 12 - 13 contract fee on a .10 factor of that amount, ie..... $10,000.00.

* The contract reflects the amount we will charge for providing billing, support and training.  We divide the flat-fee amount into fourths and present an invoice each quarter.  As an MBS client you'll receive Financial reports after each Medi-Cal check received.

2. Are there any extra charges for material and / or additional services ?

No ~ our fee provides full service to our clients.

3. How will we know how many students are on Medi-Cal ?

We handle that task for you. All we need is your list of active IEP's with student names and dates of birth. We can check eligibility and get results within 24 hours. As your billing service it's our duty to keep this list up to date. We also do many eligibility "re-checks" during the year.

4. Does your company provide the forms for LEA billing ?

Yes ~ we have "pre-formatted" forms in the .XL format. That allows providers to track their billable activity on a computer and email the results. If our new clients have forms that they like and that meet our basic needs they're welcome to continue with them. However some folks prefer "hardcopy" billing. With MBS you have the options of either format. 
***** MBS Inc. has developed a web-based record keeping application. The MBS App. is being beta-tested now and will be field tested over the next 3 months. it's official roll-out will be for the 12-13 billing year.

5. Who will train our participants ? Do you have designated staff for training ?

All in-services, training follow-ups and financial meeting will performed by the owner. Heck I own the company I should be good for something !

6. Will your company review documentation received from us for errors ?

Yes ~ when claims are received they batched by provider and service type, then reviewed by our production staff for accuracy. Any questions or clarification are referred back to the client via mail, fax or phone call.

7. What is the timeline to get billable activity into your company for submission ?

We work with each client to establish a workable time frame. We have clients that submit monthly others are on a quarterly basis.  The most important factor is the ease of use for the providers in the field.

8. How will your company keep our LEA Program in compliance ?

Keeping a program in Medi-Cal compliance is the first job of a billing vendor. We will follow the Medi-Cal manual strictly. MBS will NOT "broadly interpret" the manual. Between Medi-Cal and DHS there are plenty of people to answer those, " I wonder if this is OK" questions. We also monitor the DHS & Medi-Cal websites weekly for bulletins and updates.

9. Can your company provide a detailed financial reports ?

Yes ~ our system allows us to track by individual provider, service type, school site and many others. It comes in handy when you have multiple Districts, Healthy Start sites or other unique contracted provider scenarios.

10. What process will you use to keep our COE or District informed of changes from DHS ?

We use email to notify our Administrators and providers of immediate changes and how they affect our collective work. You'll always recieve an email prompt to visit our website when there's any breaking news.

11. How does your company assist with the "transition process" if we switch vendors ?

We have an easy to follow 4 step Implementation Guide. It's not difficult and we monitor the progress along the way. In fact we've done it for 3 new clients in the last 2 months.